Contact your Brand Administrator to activate your account. You either need to ask the survey owner to collaborate on it with you, or, if your colleague has left the company, ask that your Brand Administrator transfer the survey to you. Your Brand Administrator must reach out to your Account Executive. Your organization has exceeded the number of allowed emails. If you belong to an academic brand, reach out to Qualtrics Support. You have exceeded the number of allowed emails for your account. Contact your Brand Administrator. This usually means “Access Mailer” needs to be enabled. Contact your Brand Administrator to make sure you have the necessary email permissions enabled. If you are a Brand Administrator, please reach out to Qualtrics Support for more information. Your organization’s access to Qualtrics has been suspended. The table below provides a list of error codes and possible solutions. Distribution Error CodesĮrror codes can appear at the top of a survey invitation distribution to specify why it hasn’t been sent. Qtip: Additionally, for help making sure your emails don’t get caught in spam filters, check out the linked support page.
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